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NCE Bundle includes all products and related services for implementing dozens of usecases in the area of improving network customer experience and making network investment prioritization decisions. These decisions are typically made in CTO organization. Demograft complements OSS by telling what OSS cannot see. OSS is good at usage analysis and pinpointing overload. But where are coverage gaps? Where exactly do customers loose their mobile broadband when entering office buildings? Demograft turns the subscriber base into sensors and gives to mobile operators the intelligence that is vital for their operations.
Monitoring the network KPIs is the core business of mobile operators and there are excellent tools available for this. Demograft adds to this a human dimension by relating the network health to movement pattern of subscribers, and most importantly, the movement pattern of high-value customer segment.
Demograft tells which cells should be fixed ASAP to have an immediate improvement of high value customer experience. This is possible as Demograft identifies their movement patterns and where and how they use mobile phones.
Screenshot of Demograft NCE Bundle Application